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Machine Learning Engineer, Safety and Customer Care AI

Lyft · SCC Tech

Location
Toronto, Canada
Metro
Toronto
Workplace
Unspecified
Level
Mid-level
Type
Unspecified
Posted
3 months ago
Source
Greenhouse

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What the posting covers

About the company

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Safety and Customer Care (SCC) team at Lyft manages over 1.7 million monthly human and…

Responsibilities

Conduct literature review and build post-training framework and lifecycle. Curate and process human and synthetic data for SFT/LoRA/RLHF/RLAIF/RLVR, and iterate on model quality for real support and safety tasks. Develop, evaluate, and productionize AI…

Experience

3+ years of industry experience in applied ML/AI, inclusive of an MS or PhD in Computer Science, Machine Learning, Artificial Intelligence or a related technical field. Post-training experience with open-source models. Hands-on familiarity with fine-tuning…

Benefits

Extended health and dental coverage options, along with life insurance and disability benefits Mental health benefits Family building benefits Child care and pet benefits Access to a Lyft funded Health Care Savings Account RRSP plan with company match to help…

Benefits

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on…

Machine Learning Engineer, Safety and Customer Care AI — Lyft · CSJobTracker