DevOps Engineer (Observability)
Twilio · Engineering
- Location
- Remote - Ireland
- Workplace
- Remote
- Level
- Unspecified
- Type
- Unspecified
- Posted
- 3 months ago
- Source
- Greenhouse
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What the posting covers
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our…
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings,…
About the job
This position is needed to help our platform engineering observability team. Twilio is undergoing a large-scale observability transformation—and you can help shape the foundation. Observability is a strategic pillar and a key enabler for faster incident…
Responsibilities
In this role, you’ll: Lead the end-to-end architecture and delivery of key observability platform components, with a focus on reliability, scalability, and usability. Drive consistency and quality across all observability signals—logs, metrics, traces, and…
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.…
*Required
Proven expertise in building and scaling observability systems (e.g., logging platforms, metrics pipelines, tracing infrastructure, or profiling tools). Lead technical execution for major components of Twilio’s observability overhaul, including our shift to…
Desired
Familiarity with ClickHouse, Grafana Mimir, Athena, or equivalent systems for log and metrics querying. Contributions to open-source observability tools or communities. Experience building cost visibility or FinOps tooling for cloud compute and telemetry…
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems,…
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