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Staff Software Engineer, Gustie Assist

Gusto · Engineering

Location
Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid
Metro
Denver / Boulder, New York City, San Francisco Bay Area
Workplace
Hybrid
Level
Staff+
Type
Full-time
Posted
2 months ago
Source
Greenhouse

Read the full posting & apply ↗

JavaScriptRubyReactRailsGraphQLLLMs

What the posting covers

About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more…

About Gusto

This is unusually broad, hands-on applied-AI work: you'll own an LLM agent runtime and the full stack around it, including the tool layer that lets it act over Gusto's systems, the Rails/GraphQL backend, the advocate-facing frontend, and the eval system that…

Here's what you'll do day-to-day

Design and build across the Otto platform, including the runtime and agent graph, the tool/action layer, the Rails/GraphQL backend, and the advocate-facing experience, owning a meaningful slice end-to-end Expand what the agent can safely do: autonomous,…

Here's what we're looking for

Typically 8+ years of software engineering experience, owning systems end-to-end You've built and shipped LLM-powered or agentic systems in production, including tool-calling/agents, retrieval, or evals, and you know where they break and how to make them…

Also great to have

Experience with agent frameworks, evals/LLM-as-judge, retrieval, or MCP-style tool architectures Experience with Ruby on Rails and/or JavaScript/React (our stack), or the ability to ramp quickly Familiarity with GraphQL and federated backends Appreciation for…