Partner Success Engineer (Infrastructure)
Deepgram · Customer Success
- Location
- Remote, California, United States
- Workplace
- Remote
- Level
- Unspecified
- Type
- Full-time
- Pay
- $195K–$235K/yr (published by employer)
- Posted
- 3 months ago
- Source
- Ashby
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What the posting covers
Company Overview
Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+…
Company Operating Rhythm
At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and…
Company Operating Rhythm
A Partner Success Engineer, Infrastructure is a hands-on customer success representative who drives joint adoption, solves hard technical problems, uncovers expansion, and owns a portfolio of strategic infrastructure partners end to end. This is a specialized…
Who You Are
You’re not a traditional CSM, Technical Account Manager or Partner Manager. You operate at the intersection of three competencies, and you’re genuinely strong across all three: Expert technical consulting — you run demos, guide deployment architecture…
What You’ll Do
Serve as the technical advisor and strategic owner for a portfolio of strategic infrastructure partners, engaging everyone from developers and platform/ML engineers to CIOs and CTOs. Own the full partner lifecycle: onboarding, adoption, technical enablement,…
What We’re Looking For
Significant experience in technical, customer-facing roles — TAM, sales/solutions/deployment engineering, partner or enterprise CS with a strong technical focus, implementation, or support — at API-driven, developer-first, infrastructure, or AI companies. For…
What We’re Looking For
Exceptional communication, influence, and relationship-building — concise and structured, across technical and business audiences. Something you’ve built — a tool, agent, script, or workflow — that permanently eliminated recurring work. In your application,…
Nice to Have
Experience in machine learning, voice AI, cloud infrastructure, or developer-first technologies. Familiarity with GPU/accelerator infrastructure and inference optimization — quantization, model serving, throughput/latency tuning, or benchmarking. Exposure to…
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