Technical Services Engineer, Infrastructure - Weekend
MongoDB · Technical Support AMER
- Location
- Palo Alto
- Metro
- San Francisco Bay Area
- Workplace
- On-site
- Level
- New grad
- Type
- Unspecified
- Pay
- $90K–$176K/yr (estimated from posting text)
- Posted
- 11 months ago
- Source
- Greenhouse
Read the full posting & apply ↗
PythonJavaGoC++CRubyAWSGCPAzureKubernetesLinuxPostgreSQLMySQLMongoDB
What the posting covers
About the team
MongoDB Technical Services Engineers use their outstanding problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are specialists in…
Shift Information
We are looking to speak to candidates who are interested in working out of our Palo Alto, CA office under our in-office working model Monday to Friday for the first 3-6 months depending on ramping speed Once considered ramped, they will transition to a…
Why MongoDB is a fantastic place to work and build your career
Be a part of the company that’s reinventing the database, passionate about innovation and speed Enjoy a fun, inspiring culture that is engineering focused Work with exceptionally talented people around the globe Learn, contribute, and make an impact on the…
Cool things you’ll do
In this cross‑functional role as a Technical Services Engineer, you will work with the largest and most demanding customers to drive successful implementations of MongoDB Server, MongoDB Search, and managed backups on Kubernetes platforms Enhance your…
What You Need/What we are looking for
Patience, empathy, and a genuine desire to help others Excellent communication skills, both written and verbal, with internal and external stakeholders The ability to think on your feet, remain calm under pressure, and find solutions to challenges in…
Bonus Points
Experience with AI topics, development, and supporting technologies such as Vector Search Experience managing large-scale databases (RDBMS or NoSQL or both) and monitoring them via products like Prometheus or Grafana Experience with specific MongoDB products…
Success Measures
In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training In 6 months or less, you will be comfortable working frontline with our customers and will have transitioned to weekends; You will also…
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified…
About MongoDB
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total…
Excerpts only. The employer’s page has the complete posting.