Technical Services Engineer, Infrastructure
MongoDB · Technical Support APAC
- Location
- Sydney
- Metro
- Sydney
- Workplace
- Hybrid
- Level
- Unspecified
- Type
- Unspecified
- Posted
- 1 month ago
- Source
- Greenhouse
Read the full posting & apply ↗
PythonJavaGoC++CC#JavaScriptRubyNode.jsAWSGCPAzureKubernetesLinuxMongoDB
What the posting covers
About the company
MongoDB Technical Services Engineers use their outstanding problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Services Engineers in the…
Cool things you’ll do
MongoDB, the developer data platform and AI platform of choice for modern applications, is on a mission to change the way people think about databases. As they build intelligent, data-driven experiences on our platform, our customers naturally encounter…
Cool things you’ll do
Beyond direct customer work, you will contribute to internal tools and automation that make our engineers and customers more effective, including AI-assisted diagnostics, performance analysis, and knowledge discovery. You will share what you learn by writing…
What you need
You should have 5+ years of proven experience, we consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted. The ideal candidate should have a mix of experience in most of the following areas: Systems engineering…
What you need
You should possess a genuine desire to help people, the ability to think on your feet and remain calm under pressure while solving problems in real-time. There’s a lot to learn, so the desire and ability to rapidly learn a wide variety of new technical skills…
Bonus Points
Experience managing large scale databases (e.g. RDBMS, NoSQL) Experience with authentication systems such as LDAP, Kerberos, AD Experience using or managing MongoDB Experience using distributed version control systems, and in particular git Experience using…
Success Measures
In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training In 6 months, you will be comfortable partnering with our customers. You will also complete the MongoDB Certified DBA Associate exam In 12…
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified…
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