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Software Engineer, User Operations

Cursor · User Ops

Location
United States · Remote
Workplace
Remote
Level
Unspecified
Type
Full-time
Posted
2 months ago
Source
Ashby

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What the posting covers

About the company

Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense.…

About the Role

We're hiring a Software Engineer for our User Operations team to own and build our product quality infrastructure and tooling — the systems that capture, triage, route, and acts on customer and product feedback at scale. You'll work on everything from…

What you'll do

Develop AI-powered systems that synthesize customer signal at scale — separating noise from what matters, routing feedback to the right teams, and surfacing the voice of the customer in ways that actually shape product decisions. Build dashboards and data…

You may be a fit if

Experience working cross-functionally to deliver highly impactful, technical projects and systems Experience building internal tools, developer platforms, or operations infrastructure. Strong full-stack engineering skills — you're comfortable owning projects…