Senior Customer Engineering Manager, Majors - Texas
Cloudflare · Solution Engineering
- Location
- Distributed
- Workplace
- Remote
- Level
- Senior
- Type
- Unspecified
- Posted
- 3 months ago
- Source
- Greenhouse
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What the posting covers
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500…
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500…
What you will do as a Manager, Customer Engineering
The Manager, Customer Engineering leads a team of Customer Engineers (CE) who own the full customer technical journey from initial discovery through long-term adoption, retention, and account expansion. Sitting within the GTM organization and reporting to a…
Key Responsibilities
Team Development & Performance: Recruit, onboard, coach, and retain a diverse team of Customer Engineers across multiple levels. Set clear expectations, conduct regular 1:1s and performance reviews, and maintain a strong feedback culture that accelerates…
Minimum Qualifications
Experience: 5+ Years of proven experience leading quota carrying customer-facing technical teams in a SaaS, cloud, or infrastructure environment. Track record of hiring, developing, and retaining technical talent. Prior quota-carrying Solutions Engineering,…
Minimum Qualifications
Technical Fluency: We do not expect managers to be hands-on engineers across every domain. Qualified candidates will demonstrate fluency in at least two or three of the following technical areas, with the ability to follow architecture discussions and coach…
Strongly Preferred Qualifications (The "Good-to-Haves")
Cloudflare Ecosystem Expertise: Experience with Cloudflare's product portfolio or familiarity with CDN, security edge, Zero Trust, developer platform, or AI workloads. Scaled Management Experience: Experience managing managers or teams distributed across…
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to team performance against new business acquisition, expansion, adoption, and retention targets. Equity This role is eligible to participate in Cloudflare’s…
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo:…
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