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Information Technology Specialist (Customer Support)

U.S. Army Cyber Command · Department of the Army

Location
PYEONGTAEK, South Korea
Metro
Seoul
Workplace
Hybrid
Level
Mid-level
Type
Unspecified
Pay
$84K–$109K/yr (published by employer)
Posted
1 month ago
Source
USAJOBS

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What the posting covers

Summary

About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as…

Duties

Serves as Lead Information Technology (IT) Expert, and principle point of contact for the Korea Regional Network Enterprise Center Enterprise Systems Division, Customer Support Branch. Independently plans, directs, and coordinates a wide variety of…

Duties

Requires advanced troubleshooting and analytical expertise in scripting, Active Directory, Windows Group Policy and Security Content Automation Protocol scanning in order to monitor and evaluate systems' compliance with security requirements.

Qualifications

CYBER EXCEPTED SERVICE POSITIONS ARE NOT SUBJECT TO THE TWO-PAGE RESUME LIMIT. YOUR FULL RESUME WILL NEED TO BE UPLOADED TO YOUR USAJOBS PROFILE USING THE DOCUMENT TYPE "OTHER DOCUMENTS". Who May Apply: Only applicants who meet one of the employment authority…

Qualifications

Basic Requirement for Information Technology Specialist (Customer Support) Specialized and Othe Experience Requirement: Applicant must have one year of directly applicable experience that demonstrates the possession of knowledge, skills, abilities, and…

Qualifications

(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations…

Qualifications

(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include:…

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone-no substitution of education for experience is permitted.