Information Technology Specialist (Customer Support)
U.S. Military Entrance Processing Command · Department of the Army
- Location
- Shreveport, Louisiana
- Workplace
- On-site
- Level
- New grad
- Type
- Unspecified
- Pay
- $69K–$89K/yr (published by employer)
- Posted
- 1 month ago
- Source
- USAJOBS
Read the full posting & apply ↗
What the posting covers
Summary
This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service. This position will be filled on a permanent basis.
Duties
Ensure the application of information security/assurance policies, principles, and practices. Provide technical support to Information Technology customers. Train users in data backup and Information technology applications. Analyze data to troubleshoot…
Qualifications
Who May Apply: US Citizens In order to qualify, you must meet the education and/or education requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps,…
Qualifications
Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers,…
Qualifications
AND Specialized and Other Experience: One year of specialized experience which includes: Troubleshooting information technology issues to resolve customer technology complications; Training users in information technology procedures; Installing upgrades and…
Education
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of…
Excerpts only. The employer’s page has the complete posting.